A deposit or payment plan can be an option to start any custom order. If a deposit is being made, 50% of the order total is required before production begins. If the order is cancelled after production begins 50% of the order total is non-refundable. If an order is cancelled before production begins, a refund minus $50 will be given. For payment plans, any number of payments can be made, but 50% required for production to begin - production timeline starts when 50% has been received. (Standard timeline is 5 - 6 weeks)