FAQ


*WHAT IS YOUR TIMELINE?

My standard timeline is around 4 - 6 weeks. During busier periods or for more custom orders, the timeline may be longer. This does not include shipping time. Please see POLICIES page for info on ordering, rush orders and shipping.


*DO YOU ENGRAVE?

Yes! Click HERE for more details


*DO YOU DO CUSTOM ORDERS/DESIGNS?

Absolutely! You can check out the photo galleries for past custom work. If you like my designs and have an idea of something you'd like me to make, feel free to contact me through the site or email. 


*CAN YOU MAKE A DESIGN IN DIFFERENT WIDTHS OR METALS?

Most of the time, Yes! Absolutely! Many of my designs can be made from about 2mm to 10mm+ wide. Some designs need to be a certain width, but most can be worked out. And yes, most designs can be made in any of the metals I work with. In my studio I cast with Sterling Silver, Palladium Sterling Silver, Argentium Sterling Silver, a special Silver/Palladium alloy, 14k or 18k yellow, peach, green, rose or palladium white golds. Most designs can be done in palladium 950 or platinum, though I cannot cast those metals in my studio. Rings are either worked from ring blanks from Hoover and Strong or an original model made in sterling and sent to be cast by H&S. Please see additional info about each metal below.


*DO YOU USE MOLDS FOR YOUR DESIGNS?

For my rings I do not use molds - all of my rings are “made from scratch”. This allows for any alterations you might like in addition to creating a truly unique ring for each of my customers. I recently started making molds for some of my regular jewelry items, though each wax is still altered by hand.


*HOW ARE YOUR RINGS CREATED? WHAT IS LOST WAX CASTING?

Most of my rings are cast using the lost wax casting method. You can see my full process HERE or as an Instructable.


*DO YOU USE RECYCLED METAL?

All of my metal comes from a supplier, Hoover and Strong, that offers 100% recycled metal.

*WHAT ABOUT RECYCLED PACKAGING?

All packaging is either recycled or renewable/sustainable. Find out more here.

*ARE YOUR DIAMONDS CONFLICT FREE?

Yes, all of my natural diamonds are conflict free. Lab created diamonds are also an option as well as moissanite. 


*WHAT SIZES DO YOU OFFER AND HOW CAN I FIND MY SIZE?

The short version: Unfortunately ring sizing is not an exact science. The same ring can fit differently depending on the weather, the season, the time of day or even just your activity. The width of the ring may make a difference as can the physical characteristics of your finger. I offer ring sizers in my store, which will give you an accurate fit for my rings that around 4mm - 5mm wide. You can also try on rings that are similar in width to the ring you are interested in purchasing. 

The long version with the good details. 


*DO YOU HAVE SAMPLES?

I have samples of some rings in some metals. Feel free to ask if you know what design and metal you're interested in seeing in person. In some cases, two samples may be sent, one in the correct metal and one in the correct design. It just depends what I may have in stock. If you are looking for a wider than average ring I encourage asking for a wide sample to test out your correct size. 

Deposits for a sample range from $100 - $500 per ring + shipping. The shipping charge includes a return label that may be used on the same packaging as long as it was not damaged during shipping or upon opening. Shipping is usually $8 for first class both ways. If you decide to order after getting a sample, the full deposit (minus shipping) goes towards the final purchase price. The purchased ring will not be shipped until the sample is returned/received. If choosing not to order, the sample must be returned in original condition and full refund of the deposit, (minus shipping) will be given in the method the deposit was made. If the sample is not returned within 30 days, an invoice will be sent for the full value of the sample(s).


*ARE THEY COMFORTABLE? HOW WILL THEY WEAR OVER TIME?

I do think my rings are comfortable - I wouldn’t want to make a ring that wasn’t. Most of my styles can be made in a narrower thinner version or a thicker chunkier version depending on your needs. Average widths are between 1.5 and 2mm thick. Metal does wear over time. A softer metal such as sterling will show signs of wear faster than white gold or the palladium/silver alloy. Patinas will wear over time as well, some more than others. 


*WHAT METALS DO YOU OFFER AND WHAT ARE THE DIFFERENCES?

A detailed overview of various metals used in my jewelry can be found HERE.


*IS YOUR METAL PLATED WITH ANYTHING? WHAT ARE THE DIFFERENT FINISHES?

No my rings aren't plated. Rhodium plating is common for traditional white gold and much of the mass produced commercial jewelry is also plated in rhodium for a bright white finish that doesn’t tarnish. Plating WILL wear off over time. I do not offer the service, though most jewelry stores can rhodium plate a ring for you if you want. The patina finish that I offer will also show signs of wear, particularly in areas that come in regular contact with your other fingers. In the deeper textures, it may increase over time. Here is a comparison photo of the finishes on sterling. The finishes will look a little different on different metals. The patina is most durable on sterling.


*DO YOU USE PALLADIUM OR PLATINUM?

I am able to work in palladium 950 or platinum. Castings in these metals are done out of house.  


*HOW DO I TAKE CARE OF MY JEWELRY?

For rings that get worn everyday, the natural oils from your skin and constant wear should keep it an even color and shine. Certain chemicals like chlorine can cause a reaction and dull or even darken the metal. I find that it will come off as you wear it, though a polishing cloth can be used to clean it up. It is best if you are frequently around chlorine to take the ring off as it can corrode the metal with prolonged exposure. For jewelry that gets taken off, with proper storage, your piece should remain lovely for a long time. Air and moisture cause tarnish and letting a piece sit on the bathroom counter will dull it rather quickly (yes I know this by experience!). Keeping it in a bag or box will help to keep this from happening. Some of the patinas will wear down over time - in addition textures of a ring may develop their own patina naturally. This will depend on the wearer. Most bands that are worn every day will show signs of age, little nicks or dings or scrapes. I try to design most of my rings to fit lovingly with this natural progression of your wedding band. I also tend to make my rings a bit thicker than a lot of traditional bands to give a longer life and sturdier product for every day wear.


*I HAVE METAL ALLERGIES, WHAT DO YOU SUGGEST?

Everyone has a different body chemistry and will react (or not react) to different metals or chemicals. Usually an allergic reaction occurs when another chemical is introduced and gets trapped between the ring and the skin. Certain lotions, perfumes or soaps can cause a reaction. While one person may be able to wear a particular metal and use lotion with no reaction, their spouse may have a completely different reaction due to their own personal body chemistry. People are different and not everyone can wear the same metals. The most common metal allergies are copper and nickel. I have a completely nickel free studio, though there are small amounts of copper in all of the alloys I use.

I have had some great feedback for the palladium sterling and palladium white gold. Some customers w/ a slight intolerance to regular sterling have worn the palladium sterling with no problem. Since there is no nickel in the palladium white gold, it is an excellent alternative to customers who have had problems with standard white gold. Rhodium plating often tricks people in to thinking they are not allergic to certain metals - though as the plating wears off, they may find that they are in fact allergic to the metal underneath. None of my rings are plated with rhodium or any other metal.


*DO YOU WHOLESALE OR SELL IN ANY STORES?

I am currently building a wholesale section on my website - if you are interested, please email beth@bethcyr.com


*HOW IS YOUR NAME PRONOUNCED?

Beth is pretty self explanatory - Cyr is pronounced like "Sear".


*WHO DOES YOUR PHOTOGRAPHY?

I take most of my products shots and behind the scenes photos, most of the modeled/lifestyle photography (such as the Wedding Ring Lookbook) is by Ian McFarlane. Some photos of me were done by Emily Haynes of Shutter Bunny Photography.


*ORDERING, PAYMENT, SHIPPING, RUSH ORDERS OR RETURN QUESTIONS

Please see POLICIES page. If you have any questions or comments, please let me know!